Ditch Your Paper List with an Upgrade

Your old paper up system was reinvented.

Streamline the sales process with a cloud-based up system that makes quality customer service a breeze.
Empower your sales team to build meaningful customer relationships and deliver powerful results.

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Why Upgravy?

IT'S SIMPLE.

If you use the right tool to organize your team, and they are efficient with their time, you'll win. Delivering top-notch customer service to every client. But you can't just use a piece of paper - you have to use a easy transparent system. That's Upgravy.

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ENHANCE SALESPERSON RESPONSIVENESS

Don’t leave your team questioning who greets the next guest. With our simplified system, your sales representatives will always know when it’s their turn to take care of a customer and when they have time to manage other responsibilities, ensuring the sales floor runs smoothly and all guests are greeted promptly and professionally.

REAL TIME ENGAGEMENT VISIBILITY

Never miss a beat! Our system uses timestamps to provide a clear image of who on your sales team is with a guest or appointment and who is off. We’ve also optimized the system to sync across any device, anywhere, so you’ll always have insight into customer engagement in your store in real time.

SIMPLIFIED PERFORMANCE TRACKING

Stay on top of your team’s performance with our smart system. Upgravy offers an intuitive process for monitoring each salesperson’s performance on a daily, weekly and monthly basis.

INCREASE SALESPERSON EFFICIENCY

Your team will enjoy the enhanced organization that our system provides. We make it easy for sales representatives to organize their workday efficiently and map out time for appointments, customer follow up, administrative work and more.
Step 1

Create a New Account

Complete the simple account sign up, enter your payment information and you are up and running within minutes.
Step 2

Add Showroom Representatives

In your account, click on 'Showroom' and navigate to the ‘Add New Rep’ button to populate your showroom with your sales team.
Step 3

Share Your Unique Showroom Link

Click on the share link and send it out to your team to invite them onto the platform.
Step 4

Showroom Traffic Arrives

Your team starts using the system to identify the showroom traffic.
Step 5

View Sales Reporting

Click on the ‘Reports’ tab to view showroom activity and performance.

Learn About Up Systems & Benefits To Retail Showrooms

WHAT IS AN UP SYSTEM?

Some call it a uplist, an up-board, or an up-rotation. Regradless of what it's called an up system like Upgravy creates an electronic queue ... a turn-taking system for salespeople on retail sales floors. The system creates a specific order for sales representatives to know who is responsible for taking care of the next guest to enter the showroom. It is an important tool employed by businesses in most retail industries.

Unlike an open sales process where there is no system in place to dictate which employee greets customers, an up system ensures the smooth operation of the sales floor. An up system generates a seamless process for retail employees, their managers and most importantly, their clients.

Customer – 
The use of an up system prevents situations in which several sales representatives swarm a customer upon entry, or a customer is neglected by the sales staff.

An up system creates a positive shopping experience for the customer by ensuring they receive dedicated attention from a knowledgeable sales rep in a timely manner. 

Sales Team –
With the use of an up system, the entire staff will know when they are on point to pick up customers entering the sales floor and when they have appointments.
This also enables staff to be more efficient during their time off the floor to complete customer follow-up and focus on delivering quality results.

Management –
Management can rest easy knowing their sales team is well prepared and in-the-know when it comes to customer coverage. 

Additionally, managers have real-time access to what is happening on the floor on any device, so they can make introductions when it is most appropriate and work with the sales staff to increase closing ratios. Plus, enhanced reporting allows managers to review and increase staff success.

 

You and your team are busy. An electronic up system enables all users to have visibility to what is going on in the showroom while knowing the order of the list.  Staff and management have access to live real-time stats from anywhere, at any time, and on any device. Moreover, ongoing performance tracking helps your sales representatives obtain their sales goals and creates the ability to see reporting today, tomorrow, and always.

Ready to get started?

Don’t sweat the small stuff. Upgravy makes running the sales floor easier than ever, so you can get back to connecting with your happy customers.